17bdt Privacy Policy
Your personal information is our highest priority. This policy explains how 17bdt collects, stores, and protects your information.
Introduction and Scope
17bdt ("we", "our", or "platform") provides a reliable online gaming service for users in Bangladesh. When you use our website, you voluntarily provide certain personal information. This privacy policy explains how that information is collected, used, stored, and kept secure.
This policy applies to all 17bdt services, the mobile version, and all associated digital channels. By using our platform, you are considered to have read and agreed to the terms of this privacy policy. If you do not agree with any term of this policy, please refrain from using our services.
This privacy policy may be updated from time to time. Any changes will be published on this page and the date will be revised. For significant changes, we may send a notification to your registered email.
What Information We Collect
2.1 Information Provided Directly by You
When you create an account on 17bdt, manage transactions, or contact our support team, the following information may be collected:
- Full name and date of birth (for age verification — only users aged 21 and above may register)
- Email address and mobile number
- Residential address
- National ID or passport details (applicable where identity verification is required)
- Payment method details — such as bKash, Nagad, Rocket, Upay account numbers
- Security questions and answers, and preferred language settings
2.2 Automatically Collected Information
When you visit our website, certain information is collected automatically:
- IP address and device information (operating system, browser version)
- Browsing history and duration of page visits
- Cookies and session data
- Referral source (how you arrived at our site)
- Geographic location (country level only)
2.3 Gaming Activity Information
To improve your gaming experience and ensure responsible gaming, we collect:
- Betting history and game logs
- Deposit and withdrawal history
- Records of bonus and promotion usage
- Session duration and limit-setting information
Purpose of Using Information
The information you provide is used for the following purposes:
- Account Management: Ensuring registration, login, and account security
- Identity Verification: Confirming your age and identity and preventing fraud
- Financial Transactions: Processing deposits and withdrawals via bKash, Nagad, Rocket, and Upay
- Customer Support: Resolving your issues via 24/7 live chat
- Promotions and Bonuses: Providing offers based on your eligibility
- Responsible Gaming: Monitoring excessive gaming behavior and providing necessary support
- Legal Compliance: Adhering to applicable laws and regulations
- Service Improvement: Enhancing the gaming experience and platform quality
Cookie Policy and Tracking Technologies
4.1 What Are Cookies and Why Are They Used
Cookies are small text files stored in your browser. 17bdt uses the following types of cookies:
| Cookie Type | Purpose | Duration |
|---|---|---|
| Essential Cookies | Maintaining login sessions, ensuring security | Until end of session |
| Functional Cookies | Remembering language preferences and user settings | 1 year |
| Analytics Cookies | Analyzing usage patterns to improve service quality | 2 years |
| Security Cookies | Detecting fraudulent activity | 6 months |
4.2 Cookie Controls
You can block or delete cookies from your browser settings. Please note that disabling essential cookies may cause some platform features to not work properly and may cause issues with the login process.
Information Sharing and Disclosure
5.1 When Information Is Shared
17bdt shares information in limited amounts only in the following circumstances:
- Payment Processors: Necessary information is shared with bKash, Nagad, Rocket, and Upay to complete transactions
- Technology Partners: Organizations that assist in operating the platform, who are committed to maintaining the same standard of privacy
- Legal Obligations: To comply with court orders, government directives, or legal requirements
- Fraud Prevention: With anti-money laundering and identity verification agencies where necessary
5.2 Sale Policy Regarding Third Parties
17bdt never sells, rents, or exchanges your personal information to advertising agencies or data brokers. Your information is used solely for the purpose of providing services.
Data Security Measures
6.1 Technical Security
We use industry-standard security technologies:
- SSL (Secure Socket Layer) encryption — for all data transfers
- Data storage with 256-bit AES encryption
- Two-Factor Authentication
- Regular security audits and vulnerability assessments
- Firewall and intrusion detection systems
6.2 Administrative Security
Alongside technology, we also maintain administrative controls:
- Only authorized personnel may access personal information
- Regular staff training on data protection
- Logging and monitoring of data access
- Rapid response plan in the event of a data breach
- Secure methods followed for data destruction
Data Retention Period
17bdt retains your information only for as long as necessary. Retention periods are determined as follows:
| Type of Information | Retention Period | Reason |
|---|---|---|
| Account Information | Until account is active + 5 years | Legal obligation |
| Transaction Records | 7 years | Compliance with financial regulations |
| Gaming History | 3 years | Dispute resolution and auditing |
| Customer Support Records | 2 years | Ensuring service quality |
| Log and Session Data | 1 year | Security monitoring |
When the retention period expires, information is securely deleted or anonymized so that no identity can be identified.
Your Rights
As a user of 17bdt, you have the following rights over your own information:
- Right to Access: You can find out what information we hold about you and request a copy.
- Right to Rectification: If there is any error in your information, you can request a correction.
- Right to Erasure: In certain circumstances you can request that your information be deleted — however, some information may need to be retained due to legal obligations.
- Right to Restrict Processing: You can request that the use of your information be restricted for specific purposes.
- Right to Object: You can object to the use of your information for marketing purposes.
- Right to Data Portability: You can request to receive your information in a structured, machine-readable format.
8.1 How to Exercise Your Rights
To exercise any of the above rights, please contact us:
- Email: [email protected]
- 24/7 Live Chat: Get direct support in Bengali
After receiving your request, we will respond within 30 business days. Some information may be required to verify your identity.
Protection of Minors & Age Verification
17bdt strictly prohibits providing services to anyone under the age of 21. We verify age at the time of registration, and if a minor's registration is detected, that account will be immediately closed and the related information will be securely deleted.
If you believe a minor is using our platform, please contact us immediately at [email protected].
Third-Party Services & Links
Games from providers such as Pragmatic Play, Evolution Gaming, PG Soft, JILI, and Spribe are available on the 17bdt platform. These providers have their own privacy policies. We are not responsible for their data collection practices.
Payment processors bKash, Nagad, Rocket, and Upay have their own terms and conditions. By completing a transaction, you are considered to have also accepted the relevant provider's policies.
Policy Changes & Contact
11.1 Notice of Policy Updates
This privacy policy may be updated at any time. In the case of significant changes, we will:
- Publish the update with a new date on this page
- Send a notification to your registered email
- Display a notification when you log in to the platform
Continued use of the platform after an update will be taken as your agreement to the new policy.
11.2 Contact Us
For any questions or concerns about this privacy policy, please get in touch with us:
- Email: [email protected]
- Live Chat: 24 hours, 7 days — support available in Bengali
We give full attention to every inquiry and aim to respond promptly.
Related Policies
Read other important policies and terms from 17bdt: